Simple plans. Your whole team included.
Pay for the conversations Havio handles with your shoppers, not for seats. Questions you ask the Store Manager are never counted.
Starter
For the owner who does it all
$41/ month, billed yearly
300 AI customer conversations a month
- AI Store Manager in your dashboard
- Morning brief and daily reports
- AI sales and support on web chat
- Your whole team included
web chat
Growth
For a store with a small team
$124/ month, billed yearly
1,500 AI customer conversations a month
- Everything in Starter
- Store Manager on
- Instant alerts, triggers and scheduled reports
- Failed-payment recovery
- 100 voice agent minutes
Business
For busier or multi-store teams
Talk to us
Custom conversation volume
- Everything in Growth
- Several stores in one account
- Custom reports and limits
- Voice agent minutes pool
- Onboarding help and priority support
Prices in USD, before VAT. WhatsApp template messages (charged by Meta) and phone-call minutes (charged by carriers) are passed through at cost and shown separately.
Compare plans
| Feature | Starter | Growth | Business |
|---|---|---|---|
| AI customer conversations a month | 300 | 1,500 | Custom |
| Team members | Unlimited | Unlimited | Unlimited |
| Stores | 1 | 1 | Several |
| AI Store Manager (dashboard) | Yes | Yes | Yes |
| Store Manager on | — | Yes | Yes |
| Morning brief and daily reports | Yes | Yes | Yes |
| Scheduled reports, triggers, instant alerts | — | Yes | Yes |
| Web chat and | Yes | Yes | Yes |
| — | Yes | Yes | |
| Failed-payment recovery | — | Yes | Yes |
| Voice agent minutes | — | 100 a month | Custom pool |
| Support | Email and chat | Priority, with onboarding |
Pricing questions
What counts as an AI customer conversation?
One shopper thread on any channel, counted once in 24 hours when Havio replies at least once. Ten messages with the same shopper on the same day are one conversation. Questions you ask the Store Manager are not counted.
What happens if I go over my plan?
Nothing stops. We tell you when you reach 80% and 100%, and extra conversations are billed in blocks of 100 at the rate shown on your plan. You can upgrade any time.
Are WhatsApp and phone fees included?
No. Meta charges per WhatsApp template message and phone carriers charge per call minute. We pass those fees through at cost and show them separately on your invoice.
Is there a free trial?
Yes, 14 days on Growth, no card needed. At the end you pick a plan or your account pauses.
Can I cancel?
Yes, any time from your account. Monthly plans stop at the end of the month; yearly plans run to the end of the year paid.
Do I pay per team member?
No. Every plan includes your whole team.
You have a store to run. Let Havio help.
Set up Havio on your WooCommerce store this afternoon. Your whole team is included.